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About

In this new episode of the D365 Show, we will channel just a touch of our Indiana Jones selves to explore a treasured topic: reclaiming the human side of CRM consulting.

In a world captivated by copilots, automated insights, and rapid deployments, some have traded core app skills for the latest AI tools. But technology alone does not transform organizations. People do.

Let us navigate together:

  • The definition of CRM consulting and how it has evolved through the years
  • What the hottest versus most critical skills are
  • How the introduction of AI has changed the game
  • Where real human impact is made, before and after project delivery
  • How workplace culture can evolve to acknowledge more the humans behind the wheel

Consulting is not about the gold at the end of the tunnel; it is about making sure the whole team makes it out of the temple alive, empowered, and ready for the next adventure.

Event Details

Title: Raiders of the Lost Consulting Ark: Revolutionizing CRM Workplace Culture
Event by: M365 Show
When: Wed, Mar 18, 2026, 4:00 PM GMT
Event Link: https://www.linkedin.com/events/raidersofthelostconsultingark-r7435352966477500417/theater/

Those Involved